SHIPMENTS
What are the shipping methods than I have?
DOROTHY MAMBO™ offers you the following shipping methods:
In your home or office, CORREOS 48 - 72 hours.
What is the delivery time of my orders?
If you choose CORREOS shipping service 48 - 72 hours. The order will take 72 hours to be delivered at home or to be picked up in office.
For international shipments, ie shipments delivery address other than Spain, it day traffic will vary depending on its destination, between 5 and 7 days.
How much are the shipping costs?
All shipping with delivery address in Spain Peninsular will be made with CORREOS 48- 72 hours.
Delivery 48 - 72 hours through CORREOS:
- Spain (Peninsular) 4.50 € VAT included
- Spain (Baleares) 6,50 € VAT included
- Spain (Canary Islands) 11,50 € VAT included
INTERNATIONAL DELIVERIES. Delivery within 5-7 days through CORREOS:
- Between 10.95 - 15.95 € VAT included, depending on destination.
How do I know when my order is sent?
DOROTHY MAMBO™ provides an excellent delivery service. Shipping in 48 - 72 hours. In addition to international shipping for delivery addresses outside Spain.
The shipment will be sent immediately after payment has been validated.
If the payment is made by credit card or PayPal. Normally payment verification is done automatically but may take a few hours.
If the form of payment is through bank transfer, the preparation of the order will be made once it is established that the payment has been done correctly. In some cases, depending on the bank this type of payment takes between 1 and 4 days to be validated.
In case you select the form of sending e 48 - 72 hours, and the order is made before 12:00 noon (Time of peninsular Spain), the products will be received within less than 48 - 72 hours . In the event that the order will be made with non-working holidays or it will be delivered by the first possible working day.
The delivery time for international orders, ie orders placed from another country other than Spain, will depend on the delivery destination thereof. The days of transit of international orders varies depending on the distance they have to travel the package.
How do I know where my order?
DOROTHY MAMBO™ send an email to all customers when their order has been issued. In that e-mail we offer the customer a tracking number that can be followed through the website of the carrier.
What if I am absent at the time of delivery?
The delivery service, CORREOS, makes a safe delivery against signature, whether at home, office, workplace, etc ...
If it is not in the delivery address at the time of it, the carrier will leave a warning ticket and go up to 2 times. In the case of further absence, you can retrieve the package at the nearest CORREOS office.